There are a wide variety of manufactures providing home security systems in today’s marketplace. These systems are becoming increasingly popular and many offer an added feature in the form of fire detection and notification. Most of these systems operate in a similar manner. When the
alarm is activated, a signal is sent to a call center where it is determined which customer has an alarm and what type of alarm it is. That person then reviews the information they have on file and
calls the appropriate emergency agency. The correct “information on file” is very important.
Surprisingly the Clarenville Fire Department has been called for alarms in towns over 30km away, who have their own fire department. We have also responded to fire alarms that turned
out to be security related. Most of these misfortunes can be traced back to not having the correct information on file with the alarm company.
We recommend you check twice a year to see if there is any changes in your information. You will want to confirm your correct civic address, daytime phone number, your key holder list and their contact info. You should also check what numbers they have for the police, fire and ambulance. We are sure there will be questions about codes and passwords also. If properly maintained these systems can be a great asset, however like many things around the house, it needs some attention now and then to ensure it’s working properly. |
